See the VIP Video / Brochure

...for Microsoft Outlook

All of ESI’s VIP PC applications let you combine the power of your ESI phone system and Microsoft Outlook to enhance communication in your day-to-day activities — including the ability to control calls and organize voice mail and contacts.

VIP (Visually Integrated Phone) comes in two “flavors”: the basic VIP and VIP Professional. Each configuration is licensed independently, with easy migration from VIP to VIP Professional. Each lets you intelligently do the following from your PC’s screen:
 

  • Manage your telephone calls
  • Manage your voice mail
  • Organize your contacts
  • Log all your inbound and outbound calls
  • Quickly program your ESI Feature Phone

With VIP Professional, you also get:

Up-to-date list of
VIP-compatible
ESI phone systems*

ESI-600
IP E-Class Generation II
IVX X-Class
IVX E-Class Generation II
IVX S-Class Generation II

 

And, speaking of those other three products . . .

These independently licensed members of the VIP product family, all compatible with VIP Professional, add their own specific capabilities (click their links for more information):

  • VIP PC Attendant Console — Makes it easier for even the busiest attendant to handle call traffic efficiently.
  • VIP ACD — Helps you improve the quality of your customer service when used with the ESI-600, IVX X-Class, or IVX E-Class Generation II phone systems and their built-in ACD (automatic call distribution).
  • VIP Softphone — Lets you use your PC to connect to your ESI-600 phone system from nearly any location with a broadband connection.

Regardless of your selected configuration, VIP is easy to implement. It connects to your existing local area network (LAN) and is non-invasive. There’s no need to upgrade the LAN or install Microsoft Exchange® — thus avoiding a costly and impractical solution for the small to mid-size business. (VIP requires Microsoft Outlook 2000, 2002, or 2003.)

* IVX S-Class Generation II requires optional Network Services Processor (NSP) installed at purchase; the other systems shown all have built-in NSPs. VIP Softphone is compatible with only the ESI-600. VIP ACD is not compatible with IP E-Class Generation II or IVX S-Class Generation II.
** Auto-recording requires optional license.


Call Martin Communications today at 800-521-6421!