Brochure

...need a virtual attendant?

Handling an active office’s phone traffic is an incredibly demanding task, particularly for an attendant who has other duties as well. That’s why we’ve created VIP PC Attendant Console. Built on the incredibly full-featured VIP Professional software platform, VIP PC Attendant Console is ready to give even the busiest attendant the tools to handle call traffic and help keep the office running smoothly.

In addition to VIP Professional’s regular Call Display and Quick Contact List, VIP PC Attendant Console includes constantly updated views of:

  • Incoming calls
  • Holding calls
  • Up to 200 virtual buttons (like programmable feature keys, but on-screen)
  • Advanced call handling increases efficiency during periods of heavy incoming call traffic.
  • All the power of VIP Professional — and so much more
  • Familiar Windows format — Intuitive, requiring less training.
  • Drag-and-drop functionality enhances rapid call processing.
  • Lets user organize and sort station icons by label color to easily locate employees and determine their availability.

Up-to-date list of
VIP-compatible
ESI phone systems
*

ESI-600
IP E-Class Generation II
IVX X-Class
IVX E-Class Generation II
IVX S-Class Generation II

 

* IVX S-Class Generation II requires optional Network Services Processor (NSP) installed at purchase; the other systems shown all have built-in NSPs. VIP Softphone is compatible with only the ESI-600. VIP ACD is not compatible with IP E-Class Generation II or IVX S-Class Generation II.
** Auto-recording requires optional license.


Call Martin Communications today at 800-521-6421!